Frequently Asked Questions
Q: How long after I place my order, will I receive my blinds?
A: We will arrange for shipment of your blinds as soon as they are manufactured. Usually it takes between 2 - 3½ weeks for manufacturing and delivery is dependent on your location. If you are in rural Australian it could take up to 5 working days otherwise 2 – 3 for metro areas.
Q: What warranty comes with my blind order?
A: As our blinds are 100% Australian made we offer a 24 month warranty on material and workmanship. You can be assured that we will endeavor to assist with any issues you many encounter. Cheapblinds.com.au is 100% committed to providing completed customer satisfaction.
Q: What is my delivery charge?
A: Our delivery charges are based on a flat fee per order within your allocated state or region.
Below is the indication of our delivery fee structure for your ease. It is a flat rate for as many blinds as you order.
Melbourne metro $35
Victoria outer metro $50
Sydney metro $35
NSW outer metro $50
ACT $35
Adelaide metro $35
SA - Outer metro and country $50
QLD – Brisbane and Gold Coast $55
Queensland other $90
Northern territory $80
Tasmania $60
Perth metro $60
Western Australia outer metro $120
Q: How safe am I when placing an order on cheapblinds.com.au?
A: Cheapblinds.com.au uses DirectOne a payment gateway that makes real-time and secure credit card payments. Credit card details are only transferred between the user and the server on the DirectOne server, not through the cheapblinds server. DirectOne provides transactions with full 128-bit SSL browser encryption via our own Secure Certificate. This means that all credit card information, payment retrieval and all account tools are fully secured at all times.
Q: Where are my blinds made?
A: All cheapblinds.com.au custom made blinds are manufactured in Melbourne Australia. Therefore the blinds you order are custom made to your specific measurements. We do not cut down blinds like many other competitors.
Q: Why do other companies supply blinds quicker?
A: Many other companies purchase pre-made blinds from overseas and they cut them down in their factories. All our blinds are custom made to your specific measurements and requirements.
Q: Will my blinds be child safe?
A: All our blind products are manufactured and fitted to conform with the Federal Government Child Safety Regulations.
Q: Who do we call if we have any queries?
A: Our customer service staff, are always standing by to answer any of your queries, therefore please feel free to contact us during business hours on
1300 884 754
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